Please review the guidelines and instructions below.
- We do not need accessories, or standard IEC-type power cables or audio cables.
- If your equipment has an external power supply or adapter (brick, wall-wart, or in-line type), bring it with the unit so we can ensure the power supply is not faulty.
- Our minimum repair rate is https://www.bel.com/repair/service-rates/
- The minimum repair rate for all repairs is due before any work begins.
- After you submit the Repair Request form online, you do not need to bring a printed copy (but you can save a copy here). We will have one ready when you arrive.
- If you do not attach your purchase receipt for warranty repair, please bring a copy with you.
- If you would like the repaired unit shipped back to you please bring the shipping carton with the unit. Shipping charges will apply.
- Please bring your payment or credit card with you when you drop off the unit. If you are a corporate customer, please bring a copy of a purchase order.