Maybe it’s because our roots go back to service and repair (BEL started as a TV and radio repair service!) back in the early 70’s, but we feel that our relationship with customers is only beginning when they purchase equipment from us. We want to make sure our customers know how to operate and care for their new equipment. If we install your new equipment, we take pride in making sure it is installed correctly and operating flawlessly before we leave your site.
After that, BEL stands by with a full staff of repair technicians who are trained and certified by the major manufacturers that we represent. Most repairs are done in-house at our Bear, DE warehouse, unless we have to ship it back to the manufacturer under rare circumstances. If your equipment was purchased from us, we will work with you to find a free rental piece of equipment to keep your system up and running.
BEL will also gladly repair many products not purchased from us. See the lists below.
If you are shipping us a product in for repair click here to get detailed instructions on how to do so. Shipping Instructions Please complete the service request form prior to shipping your product, click here for the service request form.
If you want to bring in a product in for repair click here to get detailed instructions on how to do so. Walk In Instructions
If you have a question about a product you want to have repaired click here to email our service department.
Factory Authorized Warranty Service is available for the following manufacturers:
|Bose, BSS Audio, Community, Crown*, DBX*, Eiki, JBL Consumer*, JBL Pro*, Harmon-Kardon*, Infinity*, McIntosh Laboratory*, QSC*, Rane, Soundcraft*, Tascam, Yamaha Pro**We offer premiere service for listed manufacturers with an asterisk.|
In addition to the above, Authorized Sales and Support is offered for the following manufacturers: